Support Packs

Purchasing a support package gives you access to the following benefits:

  • Priority service: your requests will be prioritised in our job cue and will allow you to speak directly to the developer.
  • Discounts: by purchasing a package, you will enjoy instant discounts, compared to tasking us on an hourly rate.
Support Packages Prices
5-hour support package $750 + GST
10-hour support package $1400 + GST
30-hour support package $4000 + GST
Tailored packages Contact us to discuss

Common uses of package hours* 

  • Revising / enhancing your website content (text, imagery and design).
  • Assisting in publishing when your staff are not available to do so.
  • Training in Drupal CMS (if utilised) and other web applications such as Facebook, Twitter, PayPal, eBay, YouTube, etc.
  • Enhancing new web pages you’ve created in your CMS that need an artist’s touch or extra marketing focus.
  • Help with setting up your email address on mobile devices such as iPhones, or on computers and laptops.
  • Technical support for “bugs” you might experience whilst interacting with your website.
* Support packages are only available for websites Giraffe have developed. Balance of package hours can be used for development of other digital design based products.