Support Packs
Purchasing a support package gives you access to the following benefits:
- Priority service: your requests will be prioritised in our job cue and will allow you to speak directly to the developer.
- Discounts: by purchasing a package, you will enjoy instant discounts, compared to tasking us on an hourly rate.
Support Packages | Prices |
30-hour support package | $4500 + GST |
Tailored packages | Contact us to discuss |
Common uses of package hours*
- Revising / enhancing your website content (text, imagery and design).
- Assisting in publishing when your staff are not available to do so.
- Training in Drupal CMS (if utilised) and other web applications such as Facebook, Twitter, PayPal, eBay, YouTube, etc.
- Enhancing new web pages you’ve created in your CMS that need an artist’s touch or extra marketing focus.
- Help with setting up your email address on mobile devices such as iPhones, or on computers and laptops.
- Technical support for “bugs” you might experience whilst interacting with your website.
* Support packages are only available for websites Giraffe have developed. Balance of package hours can be used for development of other digital design based products.